Applications (whether custom or packaged) are a critical aspect of any company's productivity.  They are the tools that a company's information workers (computer users) leverage all day long.  We realize that a solid network is the first layer of a computer network and must be stable and healthy to ensure high levels of productivity.  That is why many of our competitors only focus on this first layer. 

As stated before, we realize the importance of this second layer that runs on top of a stable, healthy network.  The application layer consists of packaged applications and custom applications.  Packaged applications tend to have a better return on investment because it is cheaper to use an application that others share in the cost of its development since they use it too.  Custom applications tend to be very specific to a company and therefore the cost to build them is incurred by only one company making it very expensive.

Website / e-Commerce / Content Management 

Our solution for website development and design is a hybrid of packaged application and a custom application.   The packaged portion allows us to deliver websites quickly and to have a lot of functionality at a more affordable price.  It allows our customers have:    

• A design produced by a professional graphic designer / artist.
• A website that remains relevant and up to date.  All of our websites contain a built-in tool for updating your website just like you would a Word document.  It also has advanced features that allow you to roll out quick, templated content that include a publish and expiration date.
• A secure section of the website that allows customers, partners, or vendors to log in for more confidential information and/or downloads.
• A site optimized so that your customers can find you via search engine queries (SEO).

And since we use industry standard applications and development environments such as DotNetNuke, AspDotNetStoreFront, Dreamweaver and ASP.NET, your investment is safe from proprietary code and maintenance agreements.

Office Productivity via Packaged Applications 

We provide support for many types of applications, such as Microsoft Office (Outlook, Word, Excel, Powerpoint, Access), Financials (QB, Peachtree, others), Construction, Dental, Medical, Point-of-Sale (POS), Wireless barcoding, EDI, Reporting, and many others.  Some of the support we perform for these applications include: 

• Answer questions on how to use the software
• Provide muti-user access
• Configure backups.
• Enable remote access.
• Upgrade to newer versions.
• Liaison to vendor support when resolving critical errors.

Custom-built Applications / Software

For custom-built applications, we focus on Microsoft's .NET platform, Microsoft's SQL Server and Microsoft Access.  We build these database applications on a project basis.  After developing them, we can provide the following support:

• For application maintenance, perform scheduled maintenance tasks (enhancement requests and low-priority bug fixes) on specific business applications. 
• For application maintenance, perform pre-defined levels of response for unexpected high-priority and medium-priority bug fixes. 

Document Management / Knowledge Management

IT Architechs, Inc. supports a wide range of solutions designed to help companies better manage their internal information. We evaluate your exact requirements, and create solutions based on our knowledge of your the best products in the industry. We typically build our  Document Management solutions on a project basis.

Please contact us to learn more about our document and knowledge management solutions.