IT Architechs, Inc. - ManagedTech Services / IT Applications

IT strategy, deployment, and support

for small to mid-sized businesses

Solution Showcase

VoIP - Benefit from the cost savings and increased collaboration of a non-proprietary Voice-over-IP (VoIP) phone system.
Web Presence - Improve your web presence for increased collaboration with customers and vendors
Complete monitoring of PCs, servers, and network devices - Increase the reliability of every aspect of your network via proactive measures and 24x7 monitoring
Too much paper? - Decrease the need for more file cabinets via scanning, imaging, and automated fax

Did You Know

Web-based collaboration and document management are built into Windows 2003 Server.

Microsoft's Management Pack development team worked with the actual developers of each product within the Microsoft portfolio to build automated checks and alerts into MOM 2005.

Long-distance phone calls between office locations can be made at no cost if each office is already connected to your WAN.

Customer Quotes

"While using IT Architechs as our outsourced IT department, two attributes impressed me most about their company. The first attribute is that they listen to our business objectvies then offer technology solutions that save us money and increase productivity in areas that we would have never thought of ourselves. ..."

Hans Stover

CEO

Access Point Medical

ManagedTech Services

IT Applications

After our customers have leveraged our Architechure Services for IT Applications, our team works with that customer to determine the best method of supporting their inventory of applications.

Office Productivity Applications/Software

For off-the-shelf applications, the primary services that we provide as part of our ManagedTech Services for IT Applications offering are as follows:

Continue to increase the productivity of information workers (office managers, secretaries, data entry personnel, etc..) by providing on-going assistance with office productivity applications like Outlook, Word, Excel, OneNote, Access, Crystal Reports, Microsoft Reporting Services, CRM, Financial appplications, SharePoint, Project, Project Server, and many others. As stated, this support can be provided while we are on-site, but can also be accomplished via a call to one of our specialists who can conduct a shared desktop session (LiveMeeting, Webex, pcAnywhere, etc…) and walk the individual through exactly what to click and how to accomplish a particular task or series of tasks.

Custom-built Applications / Software

For custom-built applications, the primary services that we provide as part of our ManagedTech Services for IT Applications offering are as follows:

For application architechure, proactively monitor the creation of or the major enhancements to business applications to ensure their adherence to the customer’s architechure and standards.
For application maintenance, perform scheduled maintenance tasks (enhancement requests and low-priority bug fixes) on specific business applications.
For application maintenance, perform pre-defined levels of response for unexpected high-priority and medium-priority bug fixes.