IT strategy, deployment, and support
for small to mid-sized businesses
Login

Solution Showcase
  • VoIP - Benefit from the cost savings and increased collaboration of a non-proprietary Voice-over-IP (VoIP) phone system.

  • Web Presence - Improve your web presence for increased collaboration with customers and vendors

  • Complete monitoring of PCs, servers, and network devices - Increase the reliability of every aspect of your network via proactive measures and 24x7 monitoring

  • Too much paper? - Decrease the need for more file cabinets via scanning, imaging, and automated fax

Customer Quotes

"When we look back on our relationhip with IT Architechs, the following comes to mind:  Always accessible...  Excellent response time....  Always pleasant / friendly...  No challenge is too big - they can solve any IT issue...  Experienced minimial downtime with no impact to productivity.  I would definitely recommend IT Architechs without hesitation" 

Terry Buecher

Owner

CS2000 Commerical Wall and Ceiling   



  ManagedTech Services
IT Infrastructure
IT Infrastructure

After our customers have leveraged our Architechure Services for IT Infrastructure , our team works with that customer to determine if the day-to-day operations should be handled internally or externally. If our customer concludes that their internal team is not the most cost-effective and scaleable solution, our Architechs work with the customer to structure a resource plan, time-commitment schedule, and service level agreement (SLA) to begin our management of the on-going, day-to-day operations of their network.

Typically our ManagedTech Services for IT Infrastructure agreements consist of the following responsibilities:

  • Proactively monitoring the network from an off-site PC to ensure the network throughput and capacity is performing at or near the original baseline. 
     
  • Proactively monitoring the network from an off-site PC to ensure no security breaches have occurred across the network. 
     
  • Proactively monitoring the network from an off-site PC to ensure backup procedures are performing as expected. 
     
  • Proactively monitoring the network from an off-site PC to ensure there are no alarming number of failures within the disk-drives. 
     
  • Proactively monitoring the network from an off-site PC to ensure the appropriate patches are being installed on the appropriate servers and PC’s. 
     
  • Performing scheduled maintenance tasks on different aspects of the network. 
     
  • Performing problem resolution on any issues that have been identified proactively and any unexpected issues that may occur.