IT strategy, deployment, and support
for small to mid-sized businesses
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Solution Showcase
  • VoIP - Benefit from the cost savings and increased collaboration of a non-proprietary Voice-over-IP (VoIP) phone system.

  • Web Presence - Improve your web presence for increased collaboration with customers and vendors

  • Complete monitoring of PCs, servers, and network devices - Increase the reliability of every aspect of your network via proactive measures and 24x7 monitoring

  • Too much paper? - Decrease the need for more file cabinets via scanning, imaging, and automated fax

Customer Quotes

"Flexible, agile, and resourceful; these are the things we at Royster-Clark think about when we consider IT Architechs. If they make a commitment, we can trust the solution is at hand."

Robert Paarlberg

Managing Director IT

Royster-Clark

  


  ManagedTech Services
IT Infrastructure
IT Infrastructure

After our customers have leveraged our Architechure Services for IT Infrastructure , our team works with that customer to determine if the day-to-day operations should be handled internally or externally. If our customer concludes that their internal team is not the most cost-effective and scaleable solution, our Architechs work with the customer to structure a resource plan, time-commitment schedule, and service level agreement (SLA) to begin our management of the on-going, day-to-day operations of their network.

Typically our ManagedTech Services for IT Infrastructure agreements consist of the following responsibilities:

  • Proactively monitoring the network from an off-site PC to ensure the network throughput and capacity is performing at or near the original baseline. 
     
  • Proactively monitoring the network from an off-site PC to ensure no security breaches have occurred across the network. 
     
  • Proactively monitoring the network from an off-site PC to ensure backup procedures are performing as expected. 
     
  • Proactively monitoring the network from an off-site PC to ensure there are no alarming number of failures within the disk-drives. 
     
  • Proactively monitoring the network from an off-site PC to ensure the appropriate patches are being installed on the appropriate servers and PC’s. 
     
  • Performing scheduled maintenance tasks on different aspects of the network. 
     
  • Performing problem resolution on any issues that have been identified proactively and any unexpected issues that may occur.